Ethiopia Job

Quality Engineering Manager (Internal/External)

Deadline: 24/12/2025

Employment Type: Full time

Company: Safaricom Ethiopia

Location: Addis Ababa, Ethiopia

Open Position: N/A

Experience: 5 years of experience

Safaricom Ethiopia logo

Education: Bachelor of Science in Computer Science, Computer Engineering, Software Development, or a related field, have ISTQB certification (Test Manager, Advanced Test Automation, or Performance Testing)

About Us
Safaricom Ethiopia is a purpose-led technology company transforming lives through digital connectivity and inclusive financial services, serving over 10 million customers with a network reaching 55% of Ethiopia’s population. Guided by core values such as customer obsession, innovation, integrity, and teamwork, we have been recognized as a Top Employer for two consecutive years. At Safaricom Ethiopia, your work has meaning, your voice matters, and your growth is our priority, enabling you to contribute to shaping the digital future of Ethiopia.

Job Responsibilities
You will lead and engage your team through regular meetings and one-on-one sessions, build technical digital skillsets in line with the fit-for-future program, and provide team technical leadership and performance management. You will automate test regression suites for core IT and channels to ensure a 4:1 automation-to-manual ratio, implement the test automation framework, ensure 100% use of test automation at all testing levels, and maintain complete functional and non-functional test coverage including performance, security, and compatibility. You will lead test activities in upgrades, patches, and failovers to prevent defect leakage and revenue loss, provide technical leadership in performance engineering and architecture optimization, define OAT criteria, and be accountable for the quality of all channel and core IT systems.

Core Competencies & Knowledge
You must consciously engage with others, identify needs and motives to influence decisions, communicate simply and effectively, adapt your style to build rapport, and maintain strong relationships and networks. You should target high-value, high-impact activities, focus on operational excellence and continuous improvement, think cross-functionally, and use product, technology, process, system, and policy knowledge to solve problems. Creativity, innovation, risk-taking, data-driven decision-making, and compliance with legal, regulatory, professional, and ethical standards are essential.

Qualifications & Experience
You must hold a Bachelor of Science in Computer Science, Computer Engineering, Software Development, or a related field, have ISTQB certification (Test Manager, Advanced Test Automation, or Performance Testing), and over 5 years of experience in software testing in a busy IT environment. You should have strong knowledge of the software testing life cycle, experience managing large test teams, ability to manage competing priorities, knowledge of Test Driven Development, proficiency with CI/CD tools (Jenkins, Drone, Travis, GitLabCI), experience with mainstream programming languages (Java preferred), microservices and containerization platforms, test automation tools (Selenium, TestNG, Cucumber, Appium), and performance engineering tools (JMeter, Locust.io, HP Load Runner).

How to Apply
If you are qualified and ready for the challenge, create or update your candidate profile on the Safaricom Ethiopia recruitment portal and attach your resume.

apply link

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