About the Organization

VisionFund Micro Finance Institution (S.C) is a premier financial institution in Ethiopia, dedicated to the mission of providing inclusive financial services to the productive poor in both rural and urban areas. Established under Proclamation No. 40/96, VisionFund has grown into a vital pillar of the Ethiopian financial landscape, currently operating across seven regional states. Our work is driven by a commitment to social impact, helping individuals unlock their economic potential and build a more resilient future for their families and communities.

As an institution, VisionFund operates with the core belief that financial access is a fundamental right that can transform lives. By offering tailored credit and saving products, we bridge the gap between ambition and opportunity. Our regional reach and localized approach allow us to understand the unique challenges faced by our clients, ensuring that our interventions are not just financial transactions, but catalysts for sustainable development and poverty reduction.

The culture at VisionFund is rooted in high integrity, perseverance, and a deep sense of responsibility. We foster an environment where employees are encouraged to take initiative and work collaboratively to meet the evolving needs of our clients. Joining VisionFund means becoming part of a mission-aligned team that values ethical conduct and professional excellence, providing you with a platform to contribute to the economic empowerment of thousands of households across Ethiopia.

We are committed to the professional growth of our staff, offering a dynamic work environment where technical ability and sound judgment are nurtured. Whether you are entering as a junior officer or leading a branch, you will find opportunities to develop your skills in market research, credit appraisal, and strategic management. We empower our employees to lead with heart and mind, ensuring they have the tools necessary to succeed in the fast-paced microfinance sector.

VisionFund Micro Finance Institution is an equal opportunity employer and is deeply committed to building a diverse and inclusive workforce. We explicitly encourage women, persons with disabilities, and individuals from underrepresented groups to apply for these positions. We believe that a team reflecting the diversity of the communities we serve is essential to our success, and we actively seek candidates who share our passion for ethical and inclusive development.

Job Description and Strategic Impact

The roles of Junior Customer Service Officer and Branch Manager are central to VisionFund’s strategic growth and operational integrity. These positions serve as the frontline of our mission, directly impacting our ability to reach more clients and maintain a high-quality loan portfolio. By joining our team, you become an essential link in the chain of financial inclusion, driving both the institutional success of VisionFund and the economic success of our clients.

A "day-in-the-life" for these roles involves a blend of strategic planning and community-level action. Junior Customer Service Officers engage in active marketing, conduct credit appraisals, and build strong relationships with clients at their business sites. Branch Managers, on the other hand, provide the leadership necessary to supervise staff, manage material resources, and ensure compliance with institutional policies. This combination of field-based engagement and administrative oversight ensures a comprehensive understanding of microfinance operations.

The strategic impact of these roles is profound. Our officers ensure zero tolerance for past-due loans through effective negotiation and follow-up, while our managers chair credit committees to ensure the financial viability of our disbursements. Your work ensures that VisionFund remains a stable and sustainable institution, capable of providing reliable financial services for years to come. Every successful loan disbursement is a step toward a more prosperous Ethiopia.

VisionFund provides a clear pathway for career development. Junior officers gain foundational experience in financial topics and problem-solving, preparing them for future leadership roles within the organization. Managers are given the autonomy to develop branch business plans and mentor their teams, honing their skills in human resource management and strategic finance. We are dedicated to providing a rewarding career path for those who demonstrate a high developed sense of rectitude and capability.

Ultimately, working at VisionFund is about being a trainer, facilitator, and advocate for the productive poor. Your professional journey with us will be defined by the lives you help change. By maintaining high morale and providing excellent service, you contribute to a legacy of empowerment that spans the entire country. Join us and help lead the way in ethical and impactful micro-banking.

Job Positions and Requirements

1. Junior Customer Service Officer

Educational Qualification: At least 10+2, 10+3, TVET Level 2/3/4, or Diploma/Degree in Economics, Management, Marketing, Public Administration, Rural Development, or related fields.

Work Experience: At least one (1) year of relevant work experience.

Job Location: Addis Ababa and surrounding branches (West Regional Operation Offices)

Salary: As per the Institution salary scale

No. Required: Batch Recruitment

2. Branch Manager

Educational Qualification: University Degree or Diploma in Economics, Accounting, Business Administration, Management, Banking, Marketing, or related social sciences and business fields.

Work Experience: Related experience of 4 years for Degree holders and 6 years for Diploma holders.

Job Location: Addis Ababa, Oromia, SNNPR, and Central Ethiopia

Salary: As per the Institution salary scale

No. Required: Multiple Vacancies

Employment Type and Compensation

All positions are offered as Permanent employment contracts. VisionFund provides a secure and stable professional environment within an institution that has a long-standing history of impact in Ethiopia. We believe in providing our staff with the stability necessary to focus on their long-term professional goals and the success of our clients.

Compensation is provided in accordance with the Institution's competitive salary scale. Beyond the base salary, VisionFund offers a growth-oriented environment where performance and dedication are recognized. Employees benefit from being part of a well-established network that provides specialized training, mentorship, and a platform for meaningful career advancement in the financial sector.

How to Apply

VisionFund Micro Finance Institution follows a professional and accessible recruitment process. We do NOT require candidates to submit scanned copies of their original certificates or academic attachments during the initial application phase. We invite you to focus on presenting a clear and comprehensive CV along with a compelling application letter.

Please note that original documents and academic credentials will only be required for physical verification during the formal interview stage. This allows us to maintain an efficient screening process while ensuring the integrity of our hiring practices. We appreciate your cooperation in providing accurate information in your initial submission.

Only shortlisted candidates will be contacted for further assessment. Due to the high volume of applications received, we are unable to provide individual feedback to all applicants. We thank you for your interest in joining VisionFund and appreciate the time you take to apply for these high-impact roles.

Candidates who fulfill the stated requirements can submit their application letter, updated CV with names and addresses of up to 3 references, and copies of credentials via email to VFE_vacancy@wvi.org. Alternatively, applications can be submitted in person to the West Regional Operations Office located in Furi, Sheger City.

Interested candidates should submit their application via email or in person as the primary channels for this recruitment.

Application Deadline

April 20, 2026

Official Application Link / Contact

VFE_vacancy@wvi.org