Education:

Master’s Degree (MA/MSc) or Bachelor’s Degree (BA/BSc) in a related field (Check details)

About the Organization

Dashen Bank is a premier financial institution in Ethiopia, recognized for its unwavering commitment to innovation, reliability, and customer-centric service. Since its founding, the bank has played a transformative role in the nation’s economy, providing a sophisticated bridge between traditional banking values and the digital future. By prioritizing technology and human capital, Dashen Bank continues to lead the industry in financial inclusion and sustainable growth.

The bank’s mission is centered on empowering individuals and businesses through diverse and inclusive financial solutions. Dashen Bank envisions being the "Best in Class Bank in Africa," a goal it pursues by maintaining the highest ethical standards and transparency. Whether serving small entrepreneurs or large corporations, the bank remains a trusted partner dedicated to adding value at every touchpoint.

A vibrant and collaborative organizational culture is the heartbeat of Dashen Bank. The bank views its employees as its most valuable asset, creating an environment where integrity, creativity, and professional excellence are actively celebrated. Through continuous learning opportunities and a supportive atmosphere, the bank ensures its workforce is equipped to navigate the complexities of the modern financial world.

Diversity, equity, and inclusion are core pillars of Dashen Bank’s operational strategy. The bank understands that a diverse team brings a variety of perspectives that drive innovation and improve service delivery. By removing barriers to entry and providing equal growth opportunities, Dashen Bank is building a workforce that reflects the diverse communities it serves across Ethiopia.

In pursuit of social equity, Dashen Bank explicitly encourages women and individuals from underrepresented groups to apply for these vacancies. The bank is committed to fostering a workplace where women can thrive in technical and leadership roles, ensuring that every professional has a seat at the table and an opportunity to make a lasting impact.

Job Description and Strategic Impact

The roles of Branch Business Manager, Relationship Manager, and Customer Service Officer are essential to Dashen Bank’s strategy of deepening market penetration and enhancing client satisfaction. These positions represent the face of the bank, ensuring that financial services are delivered with efficiency and care. By managing relationships and securing operational integrity, these professionals drive the bank’s long-term success.

For the Driver I role, the strategic impact lies in ensuring the seamless flow of internal logistics and communication. By facilitating the timely delivery of documents and essential materials, this role supports the operational efficiency of the Mekelle District, allowing the bank to maintain its high standards of service delivery without interruption.

Career development is a primary focus at Dashen Bank. The bank offers a robust trajectory for growth, including specialized training, mentorship programs, and the chance to participate in strategic initiatives. Employees are empowered to take charge of their career paths, with the bank providing the necessary support to move into leadership or specialized technical positions.

A typical day at Dashen Bank involves a mix of high-responsibility tasks and collaborative teamwork. From managing complex Islamic Finance portfolios to ensuring the security of daily logistics, the work is rewarding and intellectually stimulating. Every team member contributes to the broader goal of economic empowerment and financial stability within Ethiopia.

Joining Dashen Bank means becoming part of an elite team dedicated to excellence. The strategic importance of these roles is reflected in the bank's investment in its people. As an employee, you are not just a staff member but an ambassador of financial progress, working to redefine the banking experience while securing a fulfilling and stable professional future.

Job Positions and Requirements

1. Driver I

Educational Qualification: Completed 12th grade (old curriculum) or 10th grade/10+1 in Auto Mechanics/Automotive Technology (new curriculum). Must possess a Level 4/Level 3 or Public 1/Public 2 driving license.

Work Experience: Two (2) years of relevant experience.

Job Location: Mekelle District Office.

Salary: Negotiable/Per Scale.

No. Required: Not Specified.

2. Branch Business Manager I

Educational Qualification: Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields.

Work Experience: Minimum of seven (7) years relevant experience, with at least one (1) year in a supervisory post.

Job Location: Gelemso Branch, Gelemso.

Salary: Negotiable/Per Scale.

No. Required: Not Specified.

3. Customer Service Officer- Maker/Checker

Educational Qualification: Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields.

Work Experience: Two (2) years of relevant experience.

Job Location: Branches Under South West District Office.

Salary: Negotiable/Per Scale.

No. Required: Not Specified.

4. Branch Business Relationship Manager-IFB

Educational Qualification: Bachelor’s degree in business administration, banking, finance or related field. A Diploma/Certificate in Islamic banking, finance or related field is an added advantage.

Work Experience: Minimum of six (6) years relevant experience.

Job Location: Branches under West Addis Ababa District.

Salary: Negotiable/Per Scale.

No. Required: Not Specified.

Employment Type and Compensation

These vacancies are for permanent employment, offering candidates the security and stability required to build a long-term career. Dashen Bank prioritizes the well-being of its staff by providing a predictable and supportive professional environment, allowing employees to focus entirely on their growth and the bank's mission.

The compensation packages at Dashen Bank are designed to be competitive and rewarding. Beyond a base salary that aligns with industry standards and individual expertise, the bank offers comprehensive benefits intended to support the personal and financial health of its team members. This holistic approach ensures a high level of employee satisfaction and retention.

Excellence is consistently recognized through a merit-based system. As employees achieve their targets and demonstrate leadership, they become eligible for advancement and various performance-based incentives. This culture of recognition ensures that dedication and hard work are the primary factors in moving up the organizational ladder.

How To Apply

To apply for any of the positions listed, interested candidates must use the official online application portal. This digital process is designed for speed and transparency, ensuring that all applications are tracked and reviewed by the human resources team in a timely manner.

Candidates are specifically reminded that scanned copies of certificates or experience letters are NOT required during the initial online application phase. The goal is to make the preliminary process as simple as possible, focusing on the applicant's professional profile and qualifications as entered in the system.

Original documents and academic credentials will only be requested for physical verification during the interview stage. This allows the bank to maintain a high standard of integrity while ensuring that the initial application is accessible to all qualified individuals regardless of their immediate access to scanning equipment.

Due to the significant number of applications received for Dashen Bank vacancies, only candidates who are shortlisted for further assessment will be contacted. If you do not receive a response within a reasonable period following the deadline, please assume that your application has not been selected for this particular cycle.

Interested candidates should submit their application through the primary online links provided for each specific position. Please ensure that all information provided is accurate and up-to-date to facilitate an effective evaluation of your candidacy.

Application Deadline

April 16, 2026 (Please note individual roles may vary: Driver I/Branch Manager I - April 15/14, 2026).

Official Application Link

Driver I: https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=1692&company=dashenbank

Branch Business Manager I: https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=1836&company=dashenbank

Customer Service Officer- Maker/Checker: https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=1834&company=dashenbank

Branch Business Relationship Manager-IFB: https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=1831&company=dashenbank