About the Organization

Hybrid Designs PLC, widely known as RIDE, stands as a pioneering force in the Ethiopian technology landscape. Established with the vision to modernize transportation and logistics, the company has successfully integrated cutting-edge mobile technology with the daily needs of urban dwellers. Over the past 11 years, RIDE has transformed from an ambitious startup into the most recognized and reliable taxi-booking platform in Ethiopia, fundamentally changing how residents of Addis Ababa and Djibouti navigate their cities.

At the core of the organization’s success is its founder, Samrawit Fikru, whose leadership has fostered a culture of innovation, excellence, and customer-centric service. By prioritizing safety, efficiency, and reliability, Hybrid Designs has built an ecosystem that empowers drivers while providing passengers with a seamless, on-demand travel experience. The company’s influence extends beyond mere transport; it serves as a cornerstone of Ethiopia's digital economy, driving local technological advancement and fostering professional growth within the tech sector.

The organization is deeply committed to building a sustainable future where technology serves everyone. By investing in scalable infrastructure and maintaining high service standards, Hybrid Designs continues to push the boundaries of what is possible in the transportation industry. The company prides itself on a work environment that rewards creativity, diligence, and a passion for problem-solving, making it an ideal destination for professionals looking to make a tangible impact.

Diversity, equity, and inclusion are not just organizational goals but foundational pillars at Hybrid Designs. The company believes that a diverse workforce brings varied perspectives that are essential for solving complex urban mobility challenges. By nurturing an inclusive space, the organization ensures that every employee—regardless of their background—has a voice and the opportunity to excel, creating a vibrant, multifaceted workplace that thrives on collaborative excellence.

We strongly encourage women and members of underrepresented groups to apply for these positions. Hybrid Designs values the unique contributions of every individual and is dedicated to providing equal opportunities for career advancement. We are actively seeking talented, motivated individuals who are eager to help us shape the future of transportation, ensuring that our team reflects the diverse community we serve with such pride every single day.

Job Description and Strategic Impact

The roles currently available at Hybrid Designs are critical to maintaining the high operational standards that our users expect. As a Junior Booking Agent, you will serve as the primary interface between our technology and our customers, ensuring that every booking is handled with precision and care. Your work will directly influence the company’s reputation for reliability, as you manage complex, real-time logistics in a fast-paced call center environment that operates around the clock.

The position of Junior PR & Communications Officer holds strategic significance for our brand’s growth and public perception. You will be responsible for translating our technical achievements into compelling narratives that reach our stakeholders and the wider public. By crafting clear, consistent messaging, you will help solidify our position as a leader in the industry, manage our corporate identity, and navigate the evolving communication landscape of the Ethiopian market.

Joining Hybrid Designs means becoming part of an organization that values your professional trajectory. We prioritize internal development and offer our employees the chance to gain deep industry expertise, whether in operational management, crisis communication, or stakeholder engagement. You will be working alongside industry veterans who are passionate about mentoring the next generation of leaders, providing you with a unique opportunity to grow your skill set in a high-impact, professional setting.

Every day in these roles offers a new challenge and a chance to make a difference. From managing high-volume booking traffic to executing corporate social responsibility campaigns, you will be deeply involved in the daily mechanics that keep Addis Ababa moving. We believe in empowering our staff with the tools and autonomy needed to succeed, ensuring that your contributions are recognized and that you feel a genuine sense of accomplishment in your career.

As we continue to expand our reach, your role will be instrumental in maintaining the quality of service that has defined our brand for over a decade. We are looking for individuals who are not just looking for a job, but who are interested in building a career at the intersection of technology and public service. If you are passionate about innovation and ready to contribute to a company that is truly making a difference in the lives of millions, we invite you to join our team.

Job Positions and Requirements

1. Junior Booking Agent – Call Center

Educational Qualification: Diploma or Degree in a relevant field

Work Experience: Prior experience in a call center or customer service role is preferred

Job Location: Addis Ababa (Specific residential areas: Denbel, Hayahulet, Megenagna, 24 Kebele, Wello Sefer, Agona, Kera, Gofa, Addis Gebeya, Mexico, Lideta, Shola, Ferencay, Lamberet, and Bole)

Salary: Negotiable/Per Scale

No. Required: Multiple

2. Junior PR & Communications Officer

Educational Qualification: Bachelor’s degree in Communications, Journalism, Public Relations, or a related field

Work Experience: 1–2 years of relevant experience (including internships) in corporate, nonprofit, or agency settings

Job Location: Addis Ababa

Salary: Negotiable/Per Scale

No. Required: 1

Employment Type and Compensation

Positions at Hybrid Designs are designed for those seeking long-term stability and professional growth. We offer permanent employment opportunities that come with competitive salary packages reflecting your skills and the value you bring to the team. Our compensation structure is growth-oriented, ensuring that as you develop your professional capabilities and take on more responsibility, your rewards grow accordingly.

Beyond the base salary, employees at Hybrid Designs benefit from working in a dynamic environment that promotes continuous learning. We provide comprehensive support to help our staff excel in their roles, including training on industry-standard tools and direct exposure to high-level corporate strategies. We believe in recognizing hard work and dedication, and we strive to provide a work environment that is both challenging and incredibly rewarding.

How to Apply

To ensure a streamlined and efficient process, please note that scanned certificates or attachments are not required during the initial application phase. We respect your time and efforts, and we have designed our application process to be as straightforward as possible, focusing on your qualifications and your interest in our mission.

Original documents and academic certificates will only be required during the physical verification stage for candidates who are invited for an interview. Please ensure that all information provided in your application is accurate and honest, as this serves as the foundation for our initial assessment.

Please be advised that due to the high volume of interest, only shortlisted candidates will be contacted for the next stages of the recruitment process. We appreciate your patience and your interest in joining Hybrid Designs.

The recruitment timeline involves a thorough review of all submissions followed by a selection process tailored to each role. Shortlisted candidates can expect to hear from our human resources team shortly after the application deadline to schedule assessments or interviews.

Interested candidates should apply using the following methods. For the Junior Booking Agent role, please fill out the Google Form link provided below. For the Junior PR & Communications Officer role, please submit your updated resume via email to hermela.g@hybriddesignsplc.com with the subject line "Junior PR & Communication Officer."

Application Deadline

June 30, 2026

Official Application Link / Contact

Junior Booking Agent: Apply Link

Junior PR & Communications Officer: hermela.g@hybriddesignsplc.com