About the Organization

Nib International Bank stands as a cornerstone of the Ethiopian financial sector, committed to providing superior banking solutions that drive economic growth and individual prosperity. Established with a vision to be the preferred bank for all, the institution continuously leverages technology and professional excellence to offer a diverse range of services, including retail, corporate, and digital banking.

The bank’s core philosophy is rooted in integrity, transparency, and a relentless focus on customer satisfaction. By maintaining a robust presence across various regions of Ethiopia, the organization plays a vital role in local development, supporting small-to-medium enterprises and individual entrepreneurs who form the backbone of the national economy.

Innovation is at the heart of the bank’s operations. As the financial landscape evolves, the institution invests heavily in modernizing its infrastructure, ensuring that staff and customers alike benefit from cutting-edge digital platforms and efficient operational workflows. This commitment to transformation ensures the bank remains competitive in an increasingly globalized market.

The organizational culture is one of collaboration, continuous learning, and professional development. Employees at every level are encouraged to refine their skills, pursue advanced certifications, and take ownership of their career trajectories. By fostering a supportive work environment, the bank ensures that its workforce is equipped to handle the complex challenges of modern banking.

Nib International Bank is a proud advocate for workplace equality and social progress. We firmly believe that a diverse workforce brings unique perspectives that are essential for creative problem-solving and sustainable success. We explicitly encourage applications from women and members of underrepresented groups, as we are dedicated to building a team that reflects the rich diversity of the community we serve.

Job Description and Strategic Impact

These vacancies represent critical components of the bank's strategic expansion and operational optimization. By bringing on board talented professionals, the organization aims to enhance its service delivery in both its branch networks and its digital banking departments. Each role is designed to contribute directly to the bank’s operational efficiency and market presence.

The Branch Manager positions are fundamental to our mission of grassroots engagement. As the face of the bank in local communities, these leaders are responsible for managing operations, driving business growth, and fostering strong client relationships. Their success ensures that our customers receive the personalized care and financial advice they deserve.

The digital and dispute resolution roles are equally vital, serving as the technical and administrative backbone of our modern service offerings. As digital banking usage continues to surge, these professionals will manage the complexities of payment support and settlement, ensuring that transactions are secure, efficient, and reliable for our clients.

Professional growth within these roles is significant. Employees will have the opportunity to master industry-leading banking procedures, engage with high-level financial data, and develop leadership capabilities that are essential for long-term career advancement. Whether you are leading a branch or providing expert support at the head office, your contribution will have a measurable impact on the bank's bottom line.

The bank is committed to investing in its new hires through comprehensive onboarding and ongoing mentorship. By joining us, you are not just taking a job; you are starting a career path that offers longevity, stability, and the opportunity to build a reputation as a leader in the Ethiopian financial industry.

Job Positions and Requirements

1. Branch Manager I

Educational Qualification: M.A/B.A Degree in Accounting, Finance, Economics, Management, Business Administration, Banking & Finance or related fields of study.

Work Experience: 5/7 years of banking work experience, of which 2 years as Business Manager, Operation Manager, Customer Service Manager or equivalent core banking business-related job positions.

Job Location: Melka Rafu, Awebera, Sabian Mesekelegna branches under Dire Dawa District.

Salary: Per the Salary Scale of the Bank and attractive fringe benefits.

No. Required: Multiple

2. Senior Payment Card Support Officer

Educational Qualification: M.A/B.A Degree in Accounting, Finance, Economics, Management, Business Administration, Banking & Finance or related fields of study.

Work Experience: 4/6 years of banking work experience of which 2 years as Payment Card Support Officer or other equivalent Digital Banking business related job positions.

Job Location: Head Office.

Salary: Per the Salary Scale of the Bank and attractive fringe benefits.

No. Required: 1

3. Junior Dispute Settlement Officer

Educational Qualification: B.A Degree in Accounting, Finance, Economics, Management, Business Administration, Banking & Finance or related fields of study.

Work Experience: A minimum of 1 year’s work experience in digital banking business area, such as dispute settlement or equivalent positions.

Job Location: Head Office.

Salary: Per the Salary Scale of the Bank and attractive fringe benefits.

No. Required: 1

4. Senior Dispute Settlement Officer

Educational Qualification: M.A/B.A Degree in Accounting, Management, Finance, Banking & Finance, Economics or related fields of study.

Work Experience: 4/6 years of relevant work experience, of which 2 years as a Dispute and Settlement Officer or other equivalent related job positions.

Job Location: Head Office.

Salary: Per the Salary Scale of the Bank and attractive fringe benefits.

No. Required: 1

Employment Type and Compensation

All positions listed are offered on a permanent, full-time basis, ensuring long-term job security for successful candidates. The bank recognizes the hard work and dedication of its staff by offering a compensation package that is both competitive and reflective of the current market standards in the Ethiopian banking sector.

In addition to a structured salary, employees enjoy an attractive package of fringe benefits designed to support their professional and personal well-being. These benefits are part of the bank's holistic approach to retaining top talent and fostering loyalty within our workforce.

Growth-oriented compensation is a hallmark of our HR policy. As you progress in your role and contribute to the bank's success, opportunities for salary reviews and career advancement become available. We view our employees as our most valuable asset and strive to ensure that your dedication is rewarded accordingly.

The bank's stable environment allows employees to plan their professional future with confidence. With the backing of a major financial institution, you will find that your career here is supported by resources, training, and a clear path toward higher levels of responsibility and compensation.

How to Apply

We have streamlined our recruitment process to ensure clarity and ease for all interested applicants. Please note that scanned copies of your certificates or other attachments are not required during the initial application phase, which allows you to focus on presenting your professional background effectively.

During the interview and final selection stage, successful candidates will be required to bring their original educational and work experience testimonials for physical verification. We prioritize transparency and integrity in our hiring process and look forward to meeting candidates who embody these values.

We kindly advise all applicants that only shortlisted candidates will be contacted for further assessment and interviews. We appreciate the time and effort put into every application and encourage you to keep an eye on your communication channels if you have applied for one of our vacancies.

The selection process involves a thorough review of qualifications to ensure that we find the best fit for our team. We are committed to conducting this process fairly and efficiently, maintaining communication throughout the steps of the recruitment cycle.

To apply, please note the specific instructions for your chosen role: for the Branch Manager position, interested candidates should submit their CVs and non-returnable supporting documents in person to the Nib International Bank, Dire Dawa District Office, located at the Kazira Nib Insurance Company Building, 3rd Floor. For the Head Office positions, please submit your application via the online link provided below.

Application Deadline

June 17, 2026 (Ten consecutive days from the date of the announcement).

Official Application Link / Contact

For Branch Manager I roles: Visit the Dire Dawa District Office, Kazira Nib Insurance Company Building, 3rd Floor, or call 025-2112808.

For all Head Office roles (Senior Payment Card Support, Junior Dispute Settlement, and Senior Dispute Settlement Officers): Apply online at https://forms.gle/gFS5xsXXuj54idMn8 or call 011-5581132 for inquiries.