Education:

Candidates must possess a Degree in Business, Marketing, Management, or a related field.

About the Organization

Holland Dairy is a leading provider of high-quality dairy products in Ethiopia. We have built a reputation for excellence, particularly known for our yogurt and milk products. Our identity is rooted in the local community, as we source our milk directly from local farmers to ensure high-quality raw inputs while supporting the regional economy.

Our organization is deeply passionate about the people of Ethiopia and cares immensely about their well-being. We aim to alleviate food insecurity by growing the dairy sector, which is vital to both rural and urban economic development. By joining us, you become part of a mission-driven team dedicated to health, nutrition, and sustainable industry growth.

We believe in fostering a workspace where innovation and dedication are rewarded. As we continue to expand our footprint across the country, we offer our employees the chance to grow alongside a brand that is a household name. Our commitment to quality extends to our staff, providing an environment that encourages professional excellence.

Holland Dairy is an equal opportunity employer. We strongly encourage women and members of underrepresented groups to apply for this role. We believe that a diverse workforce strengthens our ability to serve our community and drive meaningful change in the dairy industry.

Job Description

The Junior Sales Representative plays a fundamental role in driving the commercial success of Holland Dairy. The primary objective is to manage the end-to-end sales process, from receiving customer orders to facilitating calls and issuing invoices. This ensures both customer satisfaction and the consistent growth of sales volume.

In this role, you will be the face of the company to many of our prospective and current clients. You will be responsible for facilitating cold and warm calls to generate leads and schedule follow-ups. Your ability to build rapport and maintain professional relationships will be key to expanding our market reach.

Beyond just taking orders, you will apply cross-selling and upselling techniques to maximize every sales opportunity. By understanding the needs of our customers, you can provide tailored recommendations that enhance their experience with our products. This proactive approach helps ensure that monthly sales volume targets are consistently met or exceeded.

The role also involves a significant amount of administrative and logistical coordination. You will be responsible for issuing invoices, negotiating orders, and facilitating the delivery of items. Accuracy is paramount, as you will be documenting complaints and maintaining detailed records in both System and Excel formats.

Educational Qualification

Candidates must possess a Degree in Business, Marketing, Management, or a related field. This educational background ensures a solid foundation in commercial principles and strategic communication.

We value continuous learning and look for candidates who can apply their academic knowledge to real-world sales challenges. Your degree should reflect a commitment to understanding market dynamics and consumer behavior.

Work Experience

While this is a junior position, previous experience in sales or customer service is highly valued. We are looking for individuals who have a track record of being motivated and driven toward achieving results.

Experience in the FMCG (Fast-Moving Consumer Goods) sector is an added advantage but not a strict requirement. What matters most is your ability to demonstrate a professional work ethic and a history of meeting objectives.

Required Skills and Competencies

• Impeccable customer service skills with a focus on problem-solving.
• Excellent interpersonal communication skills, both verbal and written.
• A sales-driven and results-oriented mindset with a target-driven attitude.
• Proficiency in Microsoft Excel and Business Central systems.
• Strong organizational skills to track appointments, sales, and status reports for manager review.
• The ability to maintain accurate client records and follow-up updates.

Job Location

The primary place of work for this position is Addis Ababa, Ethiopia. Candidates should be based in or willing to relocate to this vibrant city to effectively manage local client relations.

Employment Type and Salary

This is a full-time employment opportunity. Holland Dairy offers a competitive salary package designed to attract and retain talented professionals who are eager to make an impact.

Beyond financial compensation, we provide a platform for significant professional growth. You will gain hands-on experience in one of the most essential sectors of the economy, with opportunities to advance within the sales and marketing departments.

How to Apply

Interested and qualified candidates are invited to share their CV via email to hr@holland-dairy.com. Please ensure that you write the position "Junior Sales Representative" in the subject line of your email.

Please note that scanned certificates or additional attachments are not required at this initial stage of the application. We request only your professional CV for the preliminary screening process.

Due to the high volume of applications we receive, only shortlisted candidates will be contacted for an interview. We appreciate your interest in joining the Holland Dairy team and look forward to reviewing your application.

Application Deadline: April 11, 2026