Education:

High School Diploma with at least one year of relevant experience

About the Organization
The United Nations High Commissioner for Refugees (UNHCR) is a leading humanitarian agency committed to protecting and supporting people forced to flee conflict, persecution, and disasters. Operating in over 137 countries, UNHCR provides essential assistance including shelter, food, water, and healthcare to displaced communities. By joining UNHCR, staff actively contribute to life-saving operations while gaining opportunities for professional growth, cross-cultural collaboration, and exposure to international humanitarian systems.

Job Description
UNHCR is seeking a Building Services Assistant to join its team in Gambella, Ethiopia. The role is essential to ensuring the smooth operation and maintenance of office and field facilities. The incumbent will support internal customers by managing day-to-day building services, assisting in transportation, organizing events, and coordinating with third-party service providers.

The Building Services Assistant will monitor service provider compliance, recommend corrective measures, and help maintain a safe, functional, and well-organized work environment. The position includes assisting with warehouse operations, internal moves, minor repairs, and inventory management.

The incumbent will handle transportation tasks, support official vehicle management, and provide assistance with procurement-related activities, including verifying invoices, receiving goods, and ensuring proper record-keeping in UNHCR ERP systems.

This role allows for career development in facility management, logistics, and administrative coordination, with opportunities to learn ERP system management, supply chain procedures, and organizational standards.

The position emphasizes proactive risk management, requiring the identification and reporting of operational risks and potential improvements. The Building Services Assistant contributes directly to operational efficiency and service delivery within UNHCR offices and field operations.

The role also provides the opportunity to work closely with supervisors, colleagues, and external vendors, fostering skills in communication, organization, and operational planning.

UNHCR encourages applications from women and underrepresented groups to support a diverse, inclusive, and safe workplace that values professionalism, integrity, and respect for diversity.

Educational Qualification

• High School Diploma with at least one year of relevant experience, or
• Bachelor’s degree or equivalent with relevant experience.
• A valid driving license is required.

Work Experience

• Experience in support services, building maintenance, logistics, procurement, or financial management.
• Familiarity with ERP systems for supply chain and financial management.
• Knowledge of administrative rules, procedures, and Microsoft Office is desirable.

Required Skills and Competencies

• IT and computer literacy
• Supply chain management using PeopleSoft
• Financial management in ERP systems (SAP, Oracle, PeopleSoft, Workday, etc.)
• Ability to manage building operations, minor repairs, and transportation efficiently
• Organizational and problem-solving skills
• Effective communication and teamwork abilities
• Commitment to safety, compliance, and continuous improvement

Job Location
Gambella, Ethiopia

Employment Type and Salary
Full-time position. Salary follows UNHCR standards for field staff.

How to Apply
Applications must be submitted through the UNHCR online recruitment platform. CVs or applications sent via email or other methods will not be considered. Only shortlisted candidates will be contacted. Scanned certificates or additional attachments are not required.

The application deadline is March 15, 2026.

This position provides an opportunity to develop practical skills in building management, operational support, and logistics within a respected international humanitarian organization. The incumbent will contribute to the efficient functioning of facilities that support life-saving services to displaced populations.

Staff in this role will gain hands-on experience in coordinating with multiple service providers, managing inventory, supporting procurement, and ensuring safe, effective operations.

The Building Services Assistant will play a critical part in the organization’s mission, ensuring smooth delivery of services to colleagues and operational teams in a challenging and impactful environment.

Professional growth opportunities include learning ERP systems, developing supervisory and coordination skills, and exposure to UNHCR’s operational standards and procedures.

UNHCR is committed to creating an inclusive work environment. Women and candidates from underrepresented groups are strongly encouraged to apply, contributing to a diverse and equitable workforce.

The role fosters continuous improvement, problem-solving, and proactive engagement with operational challenges, helping build long-term professional expertise in building and facility management.

Candidates will also learn to handle risk management, inventory tracking, and transportation logistics, gaining a broad operational perspective that supports future leadership opportunities.

Joining UNHCR in this role allows staff to make a tangible difference in the lives of displaced communities while developing essential skills in administration, logistics, and facility operations.

This position highlights the importance of teamwork, efficiency, and attention to detail, providing a platform for career advancement and professional development in an international humanitarian context.

UNHCR offers a safe and respectful working environment, where employees are empowered to perform their duties ethically, professionally, and inclusively.

Applicants will contribute to maintaining operational readiness, optimizing resources, and ensuring facilities are safe, functional, and supportive of UNHCR’s mission.

The Building Services Assistant role is a valuable opportunity to engage in meaningful humanitarian work, enhance professional capabilities, and participate in an inclusive, diverse, and dynamic organizational culture.

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