About the Organization
DHL Group stands as the undisputed global leader in the logistics industry, powered by a massive workforce of 395,000 professionals operating across more than 220 countries and territories. Our mission is to connect people and improve lives by helping businesses cross borders, reach new markets, and grow with confidence. Whether it is moving critical industrial components or a simple letter to a loved one, we are united by a passion for logistics and a commitment to excellence.
In Ethiopia, DHL Global Forwarding is currently undergoing a significant digital transformation. We are driving operational resilience by converting traditional “analog” business processes into modern, technology-driven solutions. This involves applying our extensive IT renewal roadmap and adopting cutting-edge digital technologies to enhance customer interaction and experience across our entire portfolio. By joining our international team, you are entering a unique environment where innovation meets reliability.
The legacy of DHL is built on being “The Logistics Company for the World.” We pride ourselves on an organizational culture that fosters local expertise backed by global resources. We strive for a just world where international trade is accessible and efficient, tackling the root causes of supply chain challenges through our reach and knowledge. Our employees are at the heart of this impact, acting as shipping professionals who transform how the world moves.
We offer an environment that thrives on diversity and inclusion. We believe that our global strength comes from the varied perspectives of our people, and we are committed to creating a workplace where every team member is empowered to contribute their ideas and skills. Our shared goals are met through collaboration, and we provide the platform for our staff to drive changes in practice and policy at both national and global levels.
DHL Ethiopia is a firm advocate for equal opportunity. We recognize that diverse teams are more innovative and effective in solving complex logistics problems. Therefore, we explicitly encourage women and individuals from underrepresented groups to apply for these key roles. We are committed to building a workforce that reflects the diverse communities we serve and ensures that everyone has an equal opportunity to reach their full potential.
Job Description and Strategic Impact
The roles at DHL Global Forwarding Ethiopia are strategically designed to drive our IRR benefits realization and operational resilience. As we move away from traditional practices, these positions are central to the implementation of our digital customer interaction strategies. Your work will directly influence how our clients perceive our brand and how efficiently we manage the flow of goods into and out of the country.
For the Business Development Specialist, the impact is centered on market growth and the conversion of traditional freight to premium express solutions. You will be responsible for winning new accounts with complex, urgent, or high-value logistics requirements. This role is about more than just sales; it is about providing strategic solutions for heavyweight and time-critical shipments that keep the wheels of industry turning.
The AFR and Gateway Team Leader plays a vital role in the operational backbone of our air freight services. You will supervise imports and exports customer relations, ensuring that every shipment is handled with precision and in compliance with international regulations. Your leadership will guide delegates to maintain our high standards of customer focus, directly impacting our operational resilience and service quality.
A “day-in-the-life” in these roles involves proactive problem-solving, negotiation, and high-level planning. Whether you are identifying new business opportunities for heavyweight shipments or managing gateway operations through Cargowise, your actions help mitigate risks and drive efficiency. You will be part of a team that anticipates market trends and delivers contextualized solutions for our diverse customer portfolio.
Career development at DHL is a cornerstone of our employee value proposition. We provide a path for professionals to grow within a global network, offering opportunities for further development and exposure to international trade standards. By joining DHL, you are making a strategic investment in your professional future, gaining experience that is recognized and respected across the global logistics and supply chain industry.
Job Positions and Requirements
Business Development Specialist – Ethiopia (Heavy Weight Shipments)
Educational Qualification: Bachelor’s degree in Business, Sales, Logistics, Supply Chain, Engineering, or a related field.
Work Experience: 3–5 years of proven success in B2B sales, specifically within express logistics, air freight, or time-critical logistics.
Job Location: Addis Ababa
Salary: Negotiable/Per Scale
No. Required: 1
AFR and Gateway Team Leader
Educational Qualification: Bachelor’s Degree.
Work Experience: 3–5 years as an Air Freight Imports & Exports customer relations controller, with 1–2 years of supervisory experience.
Job Location: Addis Ababa
Salary: Negotiable/Per Scale
No. Required: 1
Employment Type and Compensation
These are permanent, full-time positions within our global logistics network. DHL provides the stability and job security that come with working for a world-leading company. We are committed to fostering a long-term professional relationship with our employees, ensuring they have the tools and support needed to excel in their careers.
The compensation package is competitive and growth-oriented, designed to attract top-tier talent in the logistics sector. In addition to a competitive salary, we offer a unique workplace culture where your ideas are valued. Our benefits are structured to support your professional journey and personal well-being, reflecting our commitment to the Duty of Care for all our professionals.
Working at DHL means you are part of a shared goal to move the world forward. We offer possibilities for further career development through our internal training programs and global mobility opportunities. We believe in rewarding dedication and performance, providing a clear trajectory for those who are passionate about logistics and digital transformation.
How to Apply
The application process at DHL Global Forwarding Ethiopia is designed to be streamlined and professional. Please be clearly informed that scanned certificates or academic attachments are NOT required during the initial application phase. We encourage you to focus on presenting a high-quality resume that highlights your relevant success in B2B sales or air freight operations.
Verification of your original documents and credentials will be required only for physical verification during the interview stage. This helps us ensure a fast and efficient screening process for all candidates. Please ensure that your resume is updated and reflects the specific requirements mentioned for the role you are applying for.
Only shortlisted candidates who meet our stringent criteria for experience and educational background will be contacted. This allows us to focus our resources on the most qualified applicants for these specialized logistics roles. If you do not hear from us within a reasonable timeframe after the deadline, please consider your application unsuccessful at this time.
Once the application window closes, our recruitment team will move forward with the shortlisting and interview phases. We appreciate your interest in joining our global team and look forward to learning how your skills can contribute to our digital transformation in Ethiopia.
Interested candidates should submit their application by uploading their resume through our official digital recruitment portal as the primary channel.
Application Deadline
April 30, 2026