About the Organization
Safaricom Ethiopia is a fast-growing telecommunications and digital services provider committed to driving Ethiopia’s digital transformation.
The company focuses on delivering innovative connectivity and financial solutions that improve lives and expand access to digital opportunities.
Within a short period, Safaricom Ethiopia has achieved remarkable growth, serving millions of customers and expanding network coverage across a large portion of the country.
Its success is built on strong partnerships, cutting-edge technology, and a customer-first philosophy that drives continuous innovation.
The organization promotes a workplace culture rooted in integrity, collaboration, and creativity, making it an attractive employer for technology professionals.
Safaricom Ethiopia has also received recognition as a top employer, reflecting its commitment to employee well-being, development, and inclusion.
Employees are encouraged to explore new ideas, grow professionally, and contribute meaningfully to national digital transformation efforts.
The company values diversity and inclusion, and strongly encourages women and individuals from underrepresented groups to apply.
Job Description
The System Engineer: VAS role focuses on the design, implementation, and maintenance of Value-Added Services platforms within the telecommunications ecosystem.
This role is essential in enabling innovative services such as messaging, voice applications, and service delivery platforms that enhance customer experience.
The position involves translating business requirements into technical specifications, followed by development, testing, and deployment of VAS applications.
The engineer will conduct research and proof-of-concept activities to explore new technologies that improve system performance and user experience.
A key responsibility is implementing business requirements, including building USSD menus, integrating backend APIs, and testing services on VAS platforms.
The role also requires continuous improvement of codebases to ensure optimal performance and reliability of VAS services.
Collaboration is central to this position, as the engineer will work closely with project teams and stakeholders to design and launch new features.
The job includes troubleshooting technical issues, fixing bugs, and setting up infrastructure to support service delivery.
The engineer will also coordinate with other departments to resolve issues and contribute to network-related projects.
Additionally, the role involves assessing the technical feasibility of new products and providing expert input during planning and design phases.
The engineer will play a strategic role in shaping system architecture, particularly in transitioning toward cloud-native and microservices-based solutions.
Ensuring timely delivery of high-quality solutions that meet operational standards is a key expectation in this role.
The position also emphasizes continuous improvement through DevOps practices, automation, and process optimization.
Educational Qualification
Candidates must hold a Bachelor’s degree in Telecommunication Engineering, Electrical Engineering, Electronics Engineering, Computer Science, Information Technology, or a related field.
Advanced certifications or additional training in cloud computing, virtualization, or software engineering practices will be considered an advantage.
Continuous professional development is encouraged, allowing employees to stay current with evolving technologies.
Work Experience
Applicants should have a minimum of three years of experience in IT, telecommunications, or software engineering environments.
Experience working with VAS platforms, telecom systems, or digital service environments is highly preferred.
Hands-on experience in software development, particularly using Java and microservices architecture, is essential.
Experience with telecom protocols, distributed systems, and cloud-native technologies will strengthen a candidate’s application.
Required Skills and Competencies
Strong knowledge of VAS solutions, including messaging systems, voice services, and service delivery platforms, is required.
Proficiency in programming languages such as Java and experience with REST APIs and microservices development is essential.
Candidates should have a solid understanding of virtualization, containerization, and cloud-native technologies.
Knowledge of distributed systems, analytics tools such as Python, and database query languages is important.
Experience with Linux/Unix systems, shell scripting, and system administration is necessary for effective system management.
Familiarity with web technologies such as JavaScript, JSON, XML, and XSLT is also required.
Understanding of networking concepts and telecom protocols, including TCP/IP, SS7, GSM MAP, SMPP, and 3GPP standards, is critical.
Experience working with databases such as Oracle and MySQL is expected.
Strong analytical, problem-solving, and communication skills are essential for collaborating across teams and delivering solutions.
Candidates should demonstrate creativity, innovation, and the ability to adapt quickly in a fast-paced environment.
The ability to manage multiple projects, work with vendors, and deliver high-quality solutions on time is highly valued.
Job Location
Addis Ababa, Ethiopia
Employment Type and Salary
Full-time position
Salary is competitive and will be determined based on the candidate’s qualifications, experience, and internal company structure.
Employees benefit from a supportive work environment, opportunities for career growth, and exposure to cutting-edge technologies.
The role offers strong potential for professional advancement, especially in cloud technologies, telecom systems, and digital service innovation.
How to Apply
Interested applicants should apply through the official Safaricom Ethiopia recruitment portal by creating or updating their candidate profile.
Candidates should ensure that their CV clearly reflects relevant experience, technical skills, and achievements.
Applicants are encouraged not to include scanned certificates or unnecessary attachments during submission.
Only shortlisted candidates will be contacted for further stages of the recruitment process.
Safaricom Ethiopia is an equal opportunity employer, and applications from women and underrepresented groups are highly encouraged.