About the Organization
The British Council has been a cornerstone of cultural and educational exchange in Ethiopia since 1943, fostering deep-rooted connections between the people of Ethiopia and the United Kingdom. As the UK’s international organization for cultural relations and educational opportunities, the British Council works tirelessly to build understanding and trust through its diverse programs in arts, culture, education, and the English language. Every year, the organization engages with thousands of students, educators, policymakers, and creatives, providing a platform for young people to reach their full potential and contribute to a global community.
Operating on a global scale, the British Council is renowned for its commitment to excellence and its role as a leader in international education and language assessment. In Ethiopia, its work is pivotal in supporting the country’s aspirations for a highly skilled and internationally connected workforce. The organization pride itself on creating an environment where cultural diversity is celebrated and where educational resources are accessible to those eager to learn and lead.
The workplace culture at the British Council is one of collaboration, innovation, and integrity. Employees are encouraged to think globally while acting locally, ensuring that every project is culturally sensitive and impactful. Joining this team means becoming part of a prestigious network of professionals dedicated to making a tangible difference in the lives of young people across the nation.
Diversity, equity, and inclusion are not just buzzwords at the British Council; they are fundamental principles that guide every aspect of the organization’s operations. The council values the unique perspectives that a diverse workforce brings, recognizing that varying backgrounds and experiences are essential for fostering a truly global perspective. This commitment ensures that all employees have equal access to opportunities and are treated with respect and dignity.
In alignment with these values, the British Council strongly encourages women and individuals from underrepresented groups to apply for this vacancy. We believe that a balanced and inclusive team is better equipped to serve the diverse communities with which we engage, and we are dedicated to providing a supportive environment where every professional can excel and grow.
Job Description and Strategic Impact
The Test Day Delivery and Logistics Coordinator is a vital role within the British Council’s examinations department, ensuring that every assessment is conducted with the highest levels of integrity and efficiency. This position is strategically important as it directly impacts the reliability and reputation of the British Council’s exam delivery services, which are trusted by thousands of candidates in Ethiopia. By ensuring smooth logistics and rigorous compliance, you help maintain the standards that make these qualifications globally recognized.
A day-in-the-life of this role involves managing complex operational environments, from coordinating with venue supervisors to resolving immediate risks or issues during test days. You will be the primary point of contact for venues, ensuring that all security and quality standards are strictly monitored and maintained. This role requires a proactive approach to problem-solving and a deep commitment to providing exceptional customer service to every candidate.
Career development is a priority at the British Council, and this role offers significant opportunities for professional growth. You will gain hands-on experience in international operations, logistics management, and stakeholder engagement. The skills developed here—ranging from risk management to high-level communication—provide a robust foundation for advancement within the British Council’s global network or the wider international development sector.
The impact of this role extends beyond the exam room. By facilitating the successful delivery of exams, you are helping individuals unlock life-changing opportunities, whether they are pursuing higher education abroad or seeking professional certification to advance their careers. You are a key link in the chain that connects Ethiopian talent with international prospects.
We are looking for a coordinator who is ready to embrace a dynamic environment that includes weekend work, as test days are the heartbeat of our exams business. Your ability to manage pressure while maintaining a professional and supportive atmosphere for both staff and candidates will be the key to your success in this strategically significant position.
Job Positions and Requirements
Test Day Delivery and Logistics Coordinator
Educational Qualification: Undergraduate degree or equivalent qualification/experience is essential. A post-graduate qualification is considered desirable.
Work Experience: Essential experience working in a busy operational environment delivering high levels of customer service. Desirable experience working in Exams or supporting the delivery of computer-based exams.
Job Location: Addis Ababa
Salary: 48,700 ETB
No. Required: Not Specified
Employment Type and Compensation
The British Council offers a stable and rewarding employment environment, typically structured to support long-term career progression and professional satisfaction. This position is a full-time role that integrates into a global team of experts, providing a sense of security and belonging within a world-class organization. We focus on creating a sustainable work environment where excellence is recognized and talent is nurtured.
The compensation package for this role is highly competitive, starting at 48,700 ETB, reflecting the importance and responsibility associated with managing high-stakes exam logistics. Beyond the base salary, employees benefit from working within a framework that prioritizes health, safety, and professional well-being. Our reward systems are designed to attract and retain individuals who are passionate about education and cultural exchange.
Professional growth at the British Council is supported through a variety of internal training programs and international networking opportunities. You will have access to resources that help you stay at the forefront of operational and logistics management. The experience of working for a globally recognized institution adds significant value to your professional profile, opening doors to numerous future opportunities.
We understand that test day delivery often involves non-traditional hours, including weekends. Our compensation and scheduling reflect this commitment, ensuring that our team members are supported and fairly compensated for their dedication to the mission. We strive to provide a balance that allows for both high-level professional output and personal development.
How to Apply
To ensure a fair and standardized recruitment process, applications for this role can only be considered when made through the official Apply section of our careers website. This centralized system allows our HR team to review all candidates consistently and ensures that your application is tracked and managed professionally throughout the process.
Please be advised that scanned certificates, diplomas, or other supporting attachments are NOT required during the initial application phase. We encourage you to focus on accurately detailing your experience and skills within the application form and your CV. This helps us focus on your professional journey and fit for the role during the first round of selection.
Original documents and academic credentials will be required only for physical verification during the interview stage for those who progress in the process. We value transparency and will guide you through each step of the verification process when the time comes. This ensures that the initial stages are as straightforward as possible for all applicants.
Only shortlisted candidates will be contacted for further assessment. If you do not receive a notification within a few weeks of the closing date, please understand that your application may not have been selected for the next stage. We appreciate the effort and time invested by every applicant and thank you for your interest in working with the British Council.
The primary channel for application is through the British Council Careers portal. In the event of a technical issue during the application process, you may contact ‘ASK HR’ via email for technical support, but please do not send your CV or supporting statements to that address as they will not be reviewed.
Application Deadline
2026-04-29