About the Organization
Danish Refugee Council (DRC) is one of the world’s leading humanitarian organizations, delivering life-saving assistance and long-term solutions in conflict-affected and displacement settings.
DRC works to protect the rights of refugees, internally displaced persons, and host communities by providing protection, livelihoods, shelter, and emergency response services.
The organization operates in some of the most complex humanitarian contexts, with a strong focus on dignity, accountability, and community-led solutions.
DRC is committed to ethical action, transparency, and safeguarding, ensuring that all programs meet international standards and best practices.
In Ethiopia, DRC plays a vital role in supporting vulnerable populations through protection, resilience-building, and recovery programs.
The organization values learning, innovation, and collaboration, creating a workplace where staff can grow professionally while making a meaningful impact.
DRC promotes diversity and inclusion and actively encourages women and underrepresented groups to apply.
Job Description
The Protection Officer – PCM Supervisor will oversee and implement general protection case management (PCM) activities in line with international standards and DRC guidelines.
This role ensures that vulnerable individuals and families receive safe, ethical, and high-quality case management services.
The officer will supervise PCM case workers and support them through the full case management cycle, including identification, assessment, planning, intervention, follow-up, and case closure.
The position works under the supervision of the Protection Team Leader and in close coordination with the Protection Manager and PCM Specialists.
The role includes leading case conferences, technical reviews, team meetings, trainings, and workshops to strengthen service quality.
The officer will coordinate with community structures, local authorities, and partner organizations to ensure integrated and effective protection responses.
The role contributes directly to strengthening protection systems and improving the well-being and safety of affected communities.
This position offers strong professional growth through leadership, technical learning, and exposure to multi-agency coordination.
Educational Qualification
Applicants must hold a university degree in Social Work, Social Science, Law, or another relevant field from a recognized institution.
Continuous professional development and learning in protection and case management are highly valued.
Work Experience
Applicants must have a minimum of 2 years of experience in PCM, Child Protection (CP), or GBV case management supervision.
Experience working in humanitarian project locations is strongly preferred.
Direct experience in implementing protection case management activities is required.
Previous engagement in community consultations, assessments, trainings, or awareness sessions is an advantage.
Required Skills and Competencies
Strong technical understanding of protection principles, PCM prevention and response strategies, and ethical data protection.
Ability to identify and respond to the needs of vulnerable individuals using age, gender, and diversity analysis.
Excellent planning, organizational, and analytical skills.
Strong communication, facilitation, and leadership abilities.
High level of integrity, professionalism, and accountability.
Ability to work independently and collaboratively under pressure.
Proficiency in Microsoft Word and Excel; experience with Kobo and other data tools is desirable.
Fluency in English and Tigrigna, with strong speaking, reading, and writing skills.
Commitment to DRC’s core competencies: striving for excellence, collaborating, taking the lead, communicating, and demonstrating integrity.
Job Location
The duty station is Sheraro, Tigray Region, Ethiopia.
The role requires close engagement with communities and local partners in and around the area.
Employment Type and Salary
This is a National Contract position with a contract duration up to July 31, 2026.
The position is full-time and classified as Band H2 (Non-Management).
Salary and benefits will be in accordance with DRC’s Terms of Employment for National Employees.
The start date is as soon as possible.
How to Apply
Interested and qualified applicants must apply through the official DRC application system.
Applicants must upload a cover letter and an updated CV (no longer than four pages) in English.
Applications sent by email will not be considered.
The application deadline is February 26, 2026.
Only shortlisted candidates will be contacted.
Women and underrepresented groups are strongly encouraged to apply.
This role offers the opportunity to grow professionally, contribute to life-changing protection work, and be part of a respected international humanitarian organization.
Joining DRC means building a meaningful career while making a real impact on vulnerable communities.