Program Coordinator

About PSI

Population Services International (PSI) is a global nonprofit organization focused on improving health outcomes by delivering quality, affordable care to underserved populations. PSI collaborates with governments, private sectors, and local partners in over 30 countries to design and implement health solutions that put people at the center of care. In Ethiopia, PSI works to achieve health impact by partnering with the government and the private sector, leveraging technology to bring quality healthcare closer to communities and homes. PSI’s goal is to support the Government of Ethiopia in achieving Universal Health Coverage.

Position Overview

PSI Ethiopia is seeking an experienced Program Coordinator to provide program coordination support in the rollout, coordination, and monitoring of a community-rooted RMNCH-N program. The coordinator will ensure implementation coherence with national RMNCH-N priorities, strengthen provider capacity, and champion the delivery of high-quality, client-centered services. By reinforcing service delivery systems, resolving operational challenges, and fostering strong stakeholder engagement, this role will be central to expanding access, increasing service uptake, and ensuring the long-term sustainability of RMNCH-N interventions across Ethiopia. The coordinator will work closely with PSI Ethiopia’s program leadership, the Ministry of Health, Regional Health Bureaus, Woreda Health Offices, health facilities, and community platforms to oversee field-level implementation of RMNCH activities.

Key Responsibilities

1. Program Planning and Coordination

• Provide day-to-day coordination of RMNCH-N program activities in close collaboration with the Malaria program coordinator, Program Managers, and field teams.
• Support annual, quarterly, and monthly planning processes, ensuring alignment with MOH priorities, project deliverables, and donor requirements.
• Coordinate and consolidate departmental work plans and budgets, ensuring timely review and submission.
• Facilitate planning, review, and reflection sessions (virtual and in-person) and ensure follow-up on action points for accountability.
• Coordinate workflows across program, MEL, finance, procurement, and operations teams to ensure effective integration and alignment with other SRH projects.
• Coordinate the establishment, strengthening, and performance monitoring of Village Health Leaders (VHLs) and other community structures.
• Support capacity building through training, mentorship, and supportive supervision for VHLs, HEWs, midwives, and facility teams in collaboration with Quality and training coordinators.
• Facilitate functional referral pathways between communities, health posts, and facilities, and support integration of VHLs into supply chains, data systems, and feedback mechanisms.
• Coordinate the roll-out of VHL-led SBC initiatives and ensure harmonized messaging aligned with national tools and guidelines.
• Support implementation and quality assurance of Smart Start, Smart Pathways, C4C model to improve service delivery, and other RMNCH-N interventions across target regions.

2. Performance Review and Reporting

• Track program progress against indicators, milestones, and Management by Objectives (MBOs).
• Support consolidation of inputs for donors, government, and internal reports ensuring accuracy, completeness, and quality.
• Coordinate timely submission of monthly, quarterly, and annual updates to global teams and stakeholders.
• Facilitate supportive supervision, data verification, and follow-up on identified performance gaps at the field level.
• Support the generation and synthesis of MEL insights to inform adaptive management and program improvement.

3. Communication, Correspondence, and Documentation

• Facilitate smooth communication between the RMNCH department, other units, regional offices, and external stakeholders.
• Facilitate internal and external meetings, prepare agendas, document minutes, and ensure dissemination of decisions and actions.
• Maintain organized and secure documentation systems for program reports, communications, and government/donor correspondences.
• Serve as the focal point for consolidating and sharing departmental updates under the guidance of the Program Manager.

4. Technical Coordination & Interdepartmental Facilitation

• Support technical coordination between RMNCH units and support departments (finance, procurement, MEL, operations) to enhance implementation efficiency.
• Facilitate joint supervision visits, program review meetings, and learning sessions with government, partners, and internal teams.
• Contribute to harmonization and integration of technical interventions across RMNCH and related programs.
• Coordinate generation and documentation of evidence, lessons learned, CEIs, cohort tracking, and process evaluations to inform program improvement.
• Coordinate documentation of best practices, innovations, and success stories for dissemination and donor reporting.
• Identify implementation bottlenecks and coordinate corrective actions; facilitate cross-learning across regions and woredas.

5. Administrative and Procurement Support

• Coordinate annual procurement planning and engage with procurement, finance, fleet, and operations teams for timely execution.
• Ensure complete and accurate processing of procurement requests, travel arrangements, fleet requests, and logistical support for training and field activities.
• Support timely settlement of advances and financial requests in collaboration with finance and operations.
• Coordinate venue bookings, logistics, training materials, and field activity preparations to enable smooth implementation.
• Monitor efficient and compliant use of project resources.

6. Stakeholder Engagement and Support

• Serve as a liaison between PSI Ethiopia, MOH, RHBs, woreda health offices, health facilities, and community structures.
• Coordinate with government counterparts to ensure timely responses, reporting compliance, and alignment with national policies.
• Facilitate resource sharing, collaboration, and strong community engagement across all levels of the health system.
• Strengthen partnerships with government, non-government partners, and community platforms to advance program sustainability.

Qualifications

• Education: At least four (4) years with a master’s or six (6) years of experience with a first degree in Medicine, Public Health, Midwifery, Nursing, or related fields.
• Strong experience in program coordination on RMNCH-N related programs.
• Experience with the health extension program (preferably the community VHL initiative).
• Strong networking and stakeholder management skills.
• Excellent planning, coordination, and organizational abilities.
• Strong problem-solving and troubleshooting capacity in field environments.
• Proficiency in documentation, reporting, and presentation.
• Ability to work independently and in teams.
• Willingness to travel frequently to field locations.
• Strong communication and facilitation skills.
• Ability to multitask and manage competing priorities.

Preferred Skills

• Proven experience working in RMNCH-N and HEP programs.
• Hands-on experience supporting government health systems.
• Demonstrated skills in advocacy and policy engagement.
• Strong interpersonal skills with a collaborative spirit.
• Innovative problem-solving mindset.

Application Process

1. Fill out the online application form here (5-10 minutes).
2. Send your CV and application letter to recruitment@psiet.org. Make sure to mark the subject line as “Coordinator, Program – CO.”
3. Once submitted, check your email for an automatic acknowledgment of your application. If you don’t receive it, ensure the subject line is correct and resubmit.

Equal Opportunity Employer

PSI is an Equal Opportunity Employer and encourages applications from all qualified individuals regardless of race, religion, national origin, sexual orientation, or disability.