Junior Electrical Engineer (Customer Service)

This is an entry-level engineering position designed for fresh Electrical Engineering graduates who are eager to begin their professional career in Ethiopia’s electric power sector. The role focuses on supporting customer service operations, assisting with technical service delivery, and ensuring reliable electrical distribution to customers.

This position provides an excellent foundation for young professionals to transition from academic learning to real-world engineering practice. It offers meaningful exposure to utility operations, customer engagement, and technical service systems.

The role is ideal for candidates who are passionate about engineering, public service, and contributing to national infrastructure development. It also provides long-term career growth opportunities within the electric power sector.

About the Organization

Ethiopian Electric Utility is a major government-owned enterprise responsible for distributing electric power throughout Ethiopia. The organization plays a critical role in ensuring reliable electricity access for households, businesses, industries, and public institutions.

The utility is a key contributor to Ethiopia’s economic growth and national development by supporting industrialization, innovation, and improved quality of life.

Working for the organization allows employees to directly contribute to essential national services that impact millions of citizens.

The organization is committed to building a highly skilled workforce and provides structured professional development, training, and internal career advancement opportunities.

Employees benefit from valuable experience, job stability, and the opportunity to grow within one of Ethiopia’s most important public enterprises.

The organization promotes diversity and inclusion and strongly encourages women and candidates from underrepresented groups to apply.

Job Description

The Junior Electrical Engineer will support customer service operations related to electrical power distribution and service delivery.

The employee will assist in ensuring efficient and reliable service for customers while maintaining technical standards.

The role involves working closely with engineering teams and customer support units to resolve service-related issues.

Key responsibilities include:

• Supporting electrical connection and service activities
• Assisting in troubleshooting electrical service problems
• Supporting maintenance and operational activities
• Providing technical support to customer service teams
• Ensuring compliance with engineering and safety standards

The role helps build technical, operational, and customer service experience.

It allows employees to develop professional confidence and practical engineering competence.

This position plays an important role in ensuring customer satisfaction and reliable power service delivery.

Educational Qualification

Applicants must have a Bachelor of Science Degree in Electrical Engineering or a closely related field.

The degree must be obtained from a recognized and accredited university.

Applicants must have successfully completed their education and meet academic performance standards.

Candidates with strong academic achievement and motivation for professional growth are encouraged to apply.

Work Experience

No prior work experience is required for this position.

Fresh graduates are strongly encouraged to apply.

This opportunity is specifically designed to help new graduates gain professional experience.

The position provides practical training and exposure to real engineering work environments.

It creates a strong foundation for future engineering career advancement.

Required Skills and Competencies

Candidates should demonstrate strong motivation and readiness to learn.

Required competencies include:

• Basic knowledge of electrical engineering principles
• Strong willingness to develop professionally
• Good communication skills
• Ability to work effectively in a team
• Problem-solving and analytical thinking skills
• Professional attitude and responsibility

Candidates who are committed, motivated, and eager to grow will benefit most from this opportunity.

This role helps employees develop both technical and professional workplace skills.

Job Location

The position is based at the Head Office (Lideta Hub) and other assigned locations as needed.

Employees may work in different operational areas depending on organizational needs.

This provides broader exposure and valuable learning opportunities.

Working in different locations helps employees gain diverse professional experience.

Employment Type and Salary

The position is full-time employment.

The salary and benefits package will be based on the organization’s salary scale and policies.

Employees may receive additional benefits and professional development opportunities.

The organization provides long-term career growth and internal promotion opportunities.

This position offers strong career stability and professional advancement potential.

How to Apply

Interested and qualified applicants must apply through the official Ethiopian Electric Utility online application system.

Applicants should complete the application before the official deadline of February 20, 2026.

Applicants are encouraged to apply early and ensure all information is accurate.

This recruitment provides an excellent opportunity for graduates to begin their engineering careers.

The organization is an equal opportunity employer, and women and underrepresented groups are strongly encouraged to apply.

Only shortlisted candidates will be contacted for the next stage of the recruitment process.

This is a valuable opportunity to join a respected national organization and build a strong and meaningful engineering career.

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