About the Organization
The United Nations High Commissioner for Refugees (UNHCR) is a global organization dedicated to protecting and assisting people who have been forced to flee their homes due to conflict, persecution, or natural disasters. With operations in 137 countries and a workforce of over 18,800 staff members, UNHCR delivers life-saving aid including shelter, food, water, and medical support, while advocating for the rights and dignity of displaced populations.
Working at UNHCR offers the chance to contribute directly to humanitarian operations while developing professionally in a dynamic, multicultural environment. Staff gain exposure to logistics, facilities management, and operational coordination, enhancing skills applicable across international organizations. UNHCR strongly encourages women and underrepresented groups to apply, reflecting its commitment to diversity, equity, and inclusion.
Job Description
The Building Services Assistant will provide critical operational support in the management, maintenance, and coordination of UNHCR facilities and services in Gambella, Ethiopia. Reporting to the Building Services Associate, the incumbent will ensure smooth service delivery to internal stakeholders and work closely with third-party service providers to maintain high standards.
Key responsibilities include:
- Monitoring and ensuring that all contracted service providers comply with agreed terms of reference, recommending corrective actions where necessary.
- Supporting the organization of official events, receptions, and meetings, liaising with relevant units to meet all requirements.
- Managing and assisting with official vehicle maintenance, usage, and transport services.
- Facilitating internal moves, transportation of goods, and handling office furniture as required.
- Performing minor repairs within UNHCR buildings to ensure operational functionality.
- Assisting with warehouse operations, including receiving and cataloguing equipment and materials, verifying purchase orders, preparing shipments, managing storage, and tracking inventory.
- Supporting the Mail and Stationery Unit as needed, including invoice verification and record keeping.
- Identifying operational risks and opportunities, escalating issues, and ensuring decisions are risk-informed.
- Performing other duties as assigned to support facility management and organizational operations.
This position directly contributes to the efficiency and effectiveness of UNHCR’s operations, ensuring that staff, facilities, and services function smoothly in a high-hardship environment.
Educational Qualification
- High School Diploma with at least 1 year of relevant experience, or
- Bachelor’s degree or equivalent.
Essential certification includes a valid driving license. Familiarity with ERP systems, supply chain, and financial processes is required. Knowledge of UN administrative and procurement procedures is desirable.
Work Experience
- Essential: Experience in support services, building maintenance, logistics, procurement, and financial management.
- Desirable: Knowledge of United Nations administrative, human resources, and financial rules, as well as proficiency in Microsoft Office.
Required Skills and Competencies
- ERP financial management systems (SAP, Oracle, PeopleSoft, Workday, or equivalent).
- Supply chain management using PeopleSoft or similar systems.
- Strong computer literacy and IT skills.
- Ability to coordinate with multiple stakeholders, including service providers and internal units.
- Attention to detail and strong organizational skills.
- Effective communication in English and the local UN working language.
- Commitment to safety, inclusion, and a harassment-free workplace.
Job Location
Gambella, Ethiopia
Employment Type and Salary
This is a full-time, residential, non-family position under UNOPS LICA 4. The position offers a competitive salary in line with UNHCR policies and provides professional development opportunities in a high-hardship operational context.
Professional Growth and Career Impact
This role provides extensive operational experience in facility management, logistics, and support services within a humanitarian context. Candidates will enhance technical and administrative skills, gain exposure to UN operational systems, and develop problem-solving and organizational competencies. The position offers the chance to work closely with experienced professionals, supporting the UNHCR mission and making a tangible impact on service delivery for displaced communities.
Diversity and Inclusion
UNHCR is committed to building a workforce that reflects diversity and inclusion. Women, persons with disabilities, and individuals from underrepresented groups are strongly encouraged to apply. The organization promotes equitable opportunities and a work environment where all staff can thrive and perform to their full potential.
Application Process
- Applications are only accepted via the UNHCR online recruitment platform.
- No scanned certificates or attachments are required for initial application.
- Only shortlisted candidates will be contacted.
- UNHCR does not charge any fee at any stage of the recruitment process; be cautious of fraudulent offers.
Deadline for Applications
March 15, 2026
Summary
Joining UNHCR as a Building Services Assistant in Gambella, Ethiopia, provides a unique opportunity to develop professionally while contributing directly to operational efficiency in a humanitarian setting. The role involves supporting building maintenance, logistics, warehouse operations, and event coordination, ensuring smooth service delivery to staff and beneficiaries. Candidates will gain valuable experience in administrative systems, ERP processes, and field operations, while playing a critical role in UNHCR’s mission to protect and assist displaced populations.