Dashen Bank Multiple Open Positions

About the Organization

Dashen Bank, established in September 1995, stands as one of the most renowned and leading financial giants in the African banking industry. Drawing its name from Mount Dashen, the highest peak in Ethiopia, the bank embodies the spirit of reaching ultimate heights and continuously aspires to be the absolute Best in Class Bank across the African continent. Headquartered in the bustling capital of Addis Ababa, the institution has grown exponentially to secure its position as one of the largest and most stable private banks in Ethiopia, serving millions of customers through a vast network of branches and digital channels.

Throughout its storied history, Dashen Bank has consistently received prestigious accolades and industry awards for its exceptional operational excellence, robust financial achievements, and unparalleled customer service. The bank is widely recognized as a pioneering force, consistently introducing breakthrough technologies that have revolutionized the Ethiopian financial landscape. By investing heavily in cutting-edge infrastructure and modern banking platforms, Dashen continues to bridge the gap between traditional banking and the global digital economy.

At the core of Dashen Bank’s success is a vibrant organizational culture anchored on innovation, integrity, customer-centricity, and professional excellence. The bank fosters a collaborative environment where bright minds are empowered to challenge the status quo, develop pioneering solutions, and grow alongside the institution. Employee development is treated as a strategic priority, with continuous learning opportunities provided to ensure staff members remain at the absolute forefront of their respective fields.

Dashen Bank is deeply committed to corporate social responsibility and community development, ensuring that its financial success directly translates into societal growth. The institution firmly believes that sustainable economic progress is only achievable through an inclusive and diverse workforce that reflects the community it serves. By championing equity and providing equal advancement opportunities for all, the bank maintains an environment where diverse perspectives drive creative business solutions.

In alignment with this commitment to diversity and inclusion, Dashen Bank explicitly encourages women, individuals with disabilities, and qualified candidates from underrepresented backgrounds to apply for these vacant positions. The bank is dedicated to breaking down systemic barriers in the technology and financial sectors, actively working to ensure that female professionals are given the platform, support, and mentorship necessary to thrive in high-level technical and leadership roles.

Job Description and Strategic Impact

The available positions within the SAP and Digital Product Development teams carry immense strategic importance, serving as the foundational pillars for Dashen Bank’s ongoing digital transformation strategy. As the bank scales its operations, these technical professionals will be responsible for ensuring the seamless integration, optimization, and reliability of core enterprise resource planning systems and modern digital retail products. The work executed by these teams directly impacts operational efficiency, data-driven decision-making, and the overall customer experience.

On a day-to-day basis, successful candidates will engage in high-level system analysis, software engineering, enterprise integration, and proactive technical support to maintain system uptime and performance. Team members will collaborate closely with cross-functional departments to translate complex business requirements into robust technical functionalities. This continuous engagement ensures that the bank’s technological capabilities remain agile and fully aligned with rapidly shifting market demands.

Joining Dashen Bank offers unparalleled opportunities for professional growth and career development. Employees are exposed to enterprise-level software ecosystems and state-of-the-art financial technologies, allowing them to sharpen their technical acumen in a highly complex and rewarding environment. The bank provides clear pathways for upward mobility, allowing dedicated technical officers to transition into strategic leadership, systems architecture, and specialized engineering roles.

Furthermore, these positions offer a profound sense of professional purpose, as the systems built and maintained by these officers directly facilitate financial inclusion for retail customers and Micro, Small, and Medium Enterprises (MSMEs) across the nation. By optimizing digital touchpoints and maximizing system efficiencies, employees play a direct role in driving economic empowerment and modernization. At Dashen Bank, your daily efforts transcend routine tasks, contributing meaningfully to the broader socioeconomic advancement of the region.

As a member of this forward-thinking technical team, your contributions will actively shape how millions of users interact with financial systems daily. The bank actively rewards creative problem-solving and technical foresight, ensuring that individuals who take ownership of system performance are recognized and elevated. This dynamic environment ensures that your professional portfolio scales alongside one of the continent’s fastest-growing banking networks.

Job Positions and Requirements

SAP Technical Support Officer

Educational Qualification: Bachelor’s Degree in Software Engineering, Computer Science, Information System, Information Technology or any other equivalent field.

Work Experience: Minimum of four (4) years relevant experience.

Job Location: Addis Ababa