About the Organization
Siket Bank S.C., formerly known as Addis Credit and Finance S.C., is a dynamic financial institution currently transitioning into full-scale banking operations. This transformation marks a significant milestone in our history, following the acquisition of a formal banking license from the National Bank of Ethiopia. Despite this evolution, we remain committed to our roots by continuing to offer specialized microfinance services alongside our emerging banking products.
Our mission is to serve as “The Basis of Your Success” by providing inclusive financial solutions that empower individuals and businesses alike. We are dedicated to maintaining a high standard of operational excellence and integrity as we expand our footprint in Addis Ababa and Sheger City. At Siket Bank, we believe in building long-term relationships with our clients through transparency and innovative financial service delivery.
The organizational culture at Siket Bank emphasizes teamwork, collaboration, and a relentless focus on customer satisfaction. We provide a professional environment where employees are encouraged to take initiative and contribute to the bank’s strategic mobilization efforts. Our staff members are expected to uphold the highest levels of integrity and professional ethics in every interaction.
We are committed to creating a diverse and equitable workplace that reflects the vibrant community we serve. We believe that a variety of perspectives strengthens our ability to innovate and meet the complex financial needs of our members. By fostering an inclusive environment, we ensure that every professional has the opportunity to grow and succeed within our expanding corporate structure.
In line with our commitment to equity, we strongly encourage women and individuals from underrepresented groups to apply for these positions. Siket Bank is dedicated to providing equal professional opportunities and a supportive atmosphere for all employees. We believe your unique skills and background are essential to our goal of becoming a leading financial institution in the region.
Job Description and Strategic Impact
The roles currently open at Siket Bank are vital to our successful transition into full banking services. From the front-line engagement of our Receptionists to the specialized operations handled by our Trainee Bankers and Service Officers, every role contributes to the bank’s overall stability and growth. These positions are strategically designed to enhance our resource mobilization efforts and ensure a smooth operational flow.
For entry-level professionals, the Trainee Banker position offers a comprehensive on-the-job training experience that rotates through various parts of the bank’s operations. This role is foundational for developing a deep understanding of our operational policies and procedures. It serves as a launchpad for a long-term career in the banking sector, providing exposure to the core functions of a modern financial institution.
Customer-facing roles like the Customer Service Officer and Senior Customer Support Officer are responsible for driving customer satisfaction and cross-selling our expanding product line. These professionals serve as the direct link between the bank and our members, ensuring that every inquiry is handled with maximum efficiency and care. Their impact is felt in the increased loyalty and engagement of our growing member base.
The Receptionist serves as the crucial first point of contact, creating a welcoming environment and ensuring a professional atmosphere from the moment a visitor enters the bank. By managing inquiries and directing visitor flow, this role ensures that our internal operations remain organized and efficient. This position is essential for maintaining the professional demeanor and high-quality service standards of Siket Bank.
Career development is a central focus at Siket Bank, particularly during this exciting phase of our growth. We provide our staff with the mentorship and practical experience needed to advance into leadership and specialized technical roles. Joining Siket Bank means becoming part of a forward-looking team where your hard work is recognized and your professional advancement is a priority.
Job Positions and Requirements
Trainee Banker
Educational Qualification: BA degree in Management, Marketing Management, Business Administration, Economics, Accounting and Finance, Banking & Finance, or related field. Must have passed the national exit exam; minimum CGPA of 3.00 is typically required.
Work Experience: No work experience is required (0 years).
Job Location: Addis Ababa and Sheger City Branches.
Salary: As per the bank’s scale.
No. Required: 30.
Customer Service Officer
Educational Qualification: BA Degree in Accounting and Finance, Banking & Finance, Management, Business Administration, Marketing Management, or related field.
Work Experience: Minimum of 3 years of Banking work experience as a Junior Customer Service Officer or relevant position is mandatory.
Job Location: Addis Ababa and Sheger City Branches.
Salary: As per the bank’s scale.
No. Required: 15.
Senior Customer Support Officer
Educational Qualification: BA degree in Management, Business Administration, Economics, Marketing Management, or related field.
Work Experience: Minimum of 4 years of Banking work experience as a Customer Support Officer or relevant position is mandatory.
Job Location: Head Office.
Salary: As per the bank’s scale.
No. Required: 2.
Receptionist
Educational Qualification: BA Degree in Human Resource Management, Business Administration, Management, Public Administration, Hotel and Tourism Management, or related field.
Work Experience: Minimum of 2 years of related experience, preferably in customer service or as a receptionist in a financial institution.
Job Location: Head Office.
Salary: As per the bank’s scale.
No. Required: 2.
Employment Type and Compensation
All listed positions are for Full Time, permanent employment after the successful completion of a probationary period. We are looking for dedicated professionals who are eager to grow their careers alongside Siket Bank as we expand our services across the country. Permanent status ensures that our employees can enjoy long-term job security and stability.
Compensation and benefits at Siket Bank are provided as per the bank’s established scale, which is designed to be competitive within the Ethiopian banking industry. We recognize that our employees’ expertise and commitment are the primary drivers of our success, and we aim to reward performance accordingly. Our compensation structure is regularly reviewed to ensure it remains fair and motivating.
In addition to the base salary, our employees benefit from working in a growth-oriented environment that prioritizes professional integrity and teamwork. As a bank in transition, we offer unique opportunities for our staff to participate in the development of new banking operations and services. This environment provides a wealth of practical knowledge and career-building experiences that are unique to a launching institution.
How to Apply
We have implemented a digital application process to ensure efficiency and accessibility for all qualified candidates. At this initial stage, scanned certificates and educational documents must be merged into a single file in PDF or DOCX format. The total file size must not exceed 5 MB to be successfully uploaded.
Please clearly state that scanned certificates or attachments are NOT required to be submitted in physical form during the initial application phase. We prioritize the review of your digital application letter and CV to determine eligibility for the next steps in our selection process. This digital-first approach helps us manage a high volume of applications professionally.
Verification of original academic credentials and work experience certificates will be required only for those candidates who are invited for physical interviews or exams. We only contact shortlisted candidates who meet the set requirements for the specific role they applied for. Based on the applicant pool, those with direct job experience and education will be prioritized.
The next steps after the application deadline include a thorough screening followed by examinations and interviews for selected candidates. We aim to conduct a fair and transparent recruitment process that identifies the best talent to join our team. Please ensure that you only submit your application once through the designated link.
Interested candidates must submit their application through the official Google Form link provided by the bank within the specified deadline.
Application Deadline
May 13, 2026 (7 working days from the date of announcement).
Official Application Link / Contact
Application Link: https://forms.gle/q9c7uv86Hxr1gipf9
General Information: 0111-26-30-42