About the Organization
Phoenix Telecom is a prominent, licensed agent of Safaricom Ethiopia, dedicated to expanding the reach of world-class telecommunications services across the nation. As an official partner, we represent the Safaricom brand—a name synonymous with innovation, reliability, and transformative digital solutions. Our primary mission is to bridge the connectivity gap in Addis Ababa by bringing Safaricom’s high-speed network and M-Pesa financial services directly to the doorsteps of our community.
Joining Phoenix Telecom means becoming part of a fast-growing retail and sales network that values energy, integrity, and a customer-first mindset. We provide a professional environment where individuals can begin their careers in the telecommunications industry, backed by the prestige and standards of the Safaricom ecosystem. Our organization is built on the belief that connectivity changes lives, and our staff are the vital link in this digital transformation.
We foster a culture of inclusivity and professional development, offering our employees the tools and training necessary to succeed in a competitive market. At Phoenix Telecom, we don’t just sell SIM cards; we provide the keys to the digital economy. We are looking for vibrant, motivated individuals who are ready to represent a leading brand and grow alongside a company that is shaping the future of Ethiopian telecommunications.
As an organization, we are deeply committed to providing equal opportunities for all members of the community. We recognize that a diverse sales force is more effective at reaching our broad customer base. We explicitly encourage women and individuals from underrepresented backgrounds to apply, as we strive to create a workplace that reflects the vibrant and diverse nature of Addis Ababa.
Working with Phoenix Telecom offers a unique chance for fresh graduates and entry-level seekers to enter a high-impact industry. We take pride in being a launchpad for professional careers, offering a dynamic atmosphere where performance is recognized and rewarded. By joining us, you contribute to a legacy of innovation and help build a more connected Ethiopia.
Job Description and Strategic Impact
The role of a SIM Card Sales Staff member is at the heart of our expansion strategy in Addis Ababa. As the primary face of Safaricom products, your work is essential for building our customer base and ensuring that more Ethiopians have access to modern communication and financial tools. This role is not just about sales; it is about driving digital inclusion through direct community engagement.
In this position, your daily impact involves introducing new customers to the Safaricom network, helping them activate their M-Pesa accounts, and educating them on the benefits of our various products. By performing sales and promotional activities in the field, you act as a brand ambassador, building trust and excitement around the Safaricom name. Your efforts directly influence our market share and the speed at which we can deploy new services.
Career development is a core component of this opportunity. For many, this role serves as a fundamental training ground for professional sales, marketing, and customer service skills. You will learn to handle diverse customer needs, master technical product details, and navigate the fast-paced retail landscape. Phoenix Telecom provides a clear path for high performers to advance into supervisory and team lead positions within our sales network.
The strategic importance of this role cannot be overstated. By collecting market data and reporting trends back to the management team, you provide the insights needed to refine our sales tactics and improve customer satisfaction. You are the “eyes and ears” of the company on the ground, ensuring that our offerings remain competitive and relevant to the needs of the city’s residents.
Joining our team allows you to participate in a high-energy, performance-driven environment. Your success is our success, and we provide the support system needed to help you achieve and exceed your sales targets. This is an opportunity to earn a competitive income through a combination of base salary and performance-based commissions, ensuring that your hard work is directly reflected in your earnings.
Job Positions and Requirements
SIM Card Sales Staff
Educational Qualification: 10th Grade / Sophomore Year (High school level).
Work Experience: 0 years (Fresh Graduates and Entry-Level applicants are welcome).
Job Location: Addis Ababa (Megenagna, Kazanchis, Olympia, 22, Bulbula, Saris, Maseletegna, Qaliti, Kilinto, Bole Michael, Hilton, Tuludimtu).
Salary: Salary + Commission up to Birr 15,000.
No. Required: 200
Employment Type and Compensation
Phoenix Telecom offers both Full-Time and Part-Time employment options to accommodate different schedules and career goals. This flexibility makes the role ideal for fresh graduates looking to start their professional journey or students seeking practical work experience while continuing their studies. We provide a stable and professional framework for all our staff members.
The compensation package is designed to be highly rewarding, featuring a base salary complemented by an attractive commission structure. High-achieving individuals have the potential to earn up to Birr 15,000 per month, ensuring that your dedication and sales success are properly incentivized. This performance-based model allows for significant income growth as you refine your sales techniques.
Beyond financial rewards, employees gain valuable experience working with Safaricom products and M-Pesa systems. This professional exposure is highly regarded in the Ethiopian job market and provides a strong foundation for future roles in the tech and finance sectors. We are committed to a “work hard, play hard” culture that celebrates milestones and rewards collective achievements.
How to Apply
We have designed our application process to be straightforward and accessible. Applicants are informed that scanned certificates or heavy attachments are NOT required during the initial digital application phase. We focus on your communication potential and your readiness to engage with customers in the field.
The verification of educational status and IDs will be conducted only for candidates who are successfully shortlisted and invited for an interview. During the interview stage, you will be required to present your original documents for physical verification. This ensures a faster processing time for all applicants during the initial screening.
Please note that due to the high volume of interest for these 200 positions, only shortlisted candidates will be contacted for further assessment. Our recruitment team evaluates applications based on communication skills, attitude, and the ability to adapt quickly to a field-based sales environment.
Interested candidates should submit their application through the primary online channel provided. We recommend applying as soon as possible, as we are looking to fill these positions across multiple locations in Addis Ababa immediately. Your application should clearly indicate whether you are seeking full-time or part-time employment.
Successful candidates will receive an orientation on Safaricom products and sales techniques before being deployed to their respective locations. We are excited to welcome 200 new members to our team who are ready to drive the future of telecommunications in Ethiopia.
Application Deadline
Rolling Basis (Apply as soon as possible)