IT Operations Assistant (DAS)

World Food Programme (WFP) invites qualified candidates to apply for the position of IT Operations Assistant (DAS). The role supports digital assistance and beneficiary management activities, ensuring efficient implementation of programmes through Digital Assistance Services in the Jijiga Area Office.

Job Overview
Location: Jijiga, Ethiopia
Employment Type: Full Time
Job Category: Social Sciences and Community Service
Date Posted: 12 hours ago
Application Deadline: 6 February 2026

Job Purpose
The IT Operations Assistant (DAS) provides technical and operational support for beneficiary registration and distribution activities using Digital Assistance Services. The role supports end-to-end implementation, coordination with partners, and reporting to enable effective programme delivery.

Key Responsibilities
The post holder works with internal and external stakeholders to plan and implement DAS activities, supports programme implementation using digital platforms, builds capacity of staff and cooperating partners, provides technical support to DAS operations, assesses equipment and card requirements, analyzes data and prepares reports and dashboards, coordinates with field offices and service providers, supports IT solution design and quality assurance, and performs other related duties as required.

Education
Completion of secondary school education is required. A post-secondary certificate in a related functional area is mandatory.

Experience
At least five years of progressively responsible experience in digital solutions, data management, or related fields. Experience in service management analysis and business process improvement is an advantage.

Desirable Skills
Experience in digital assistance systems, data analysis and reporting, IT solution support, stakeholder coordination, service improvement initiatives, and strong communication skills.

Language Requirement
Fluency in written and spoken English is required. Knowledge of the duty station’s local language is desirable. Somali language skills are an added advantage.

How to Apply
Interested applicants should submit their application through the official WFP recruitment platform:
https://wd3.myworkdaysite.com/en-US/recruiting/wfp/job_openings/job/Jijiga-Ethiopia-Federal-Dem-Rep/IT-Operations-Assistant–DAS—SSA-5–Jijiga–Ethiopia_JR119814-1

WFP does not charge any fees at any stage of the recruitment process. Only shortlisted candidates will be contacted.